Terms & Conditions

Welcome to The Solent Medi Spa. We are so confident you will love our products that we offer a no-quibble return policy. We want our customers to be happy with their purchases from The Solent Medi Spa and to enjoy wearing them, however, if you are not completely satisfied please contact us. We pride ourselves on our excellent customer care and have built our business on the foundation of ensuring our customers are completely happy.

We provide access to the The Solent Medi Spa website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the The Solent Medi Spa website. By using the The Solent Medi Spa website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future The Solent Medi Spa service, you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of The Solent Medi Spa

1. Your Account
If you use the website, you agree to accept responsibility for all activities that occur under your account.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update the information you provided us with when you place your next order.

The Solent Medi Spa reserves the right to inform the consumer that products requested are currently not in stock or otherwise unavailable.

The Solent Medi Spa reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy
We take reasonable precautions to prevent unauthorised access to your data. We will not share your details with any other organisations without your prior permission.

We do not store sensitive data such as your payment details as all payments are processed by PayPal.

The Solent Medi Spa take your protection very seriously which is why we use PayPal for your payment protection. PayPal use maximum strength encrypted technology supported by the consumer's browser using a Secure Socket Layer in all of their communication with you, ensuring maximum safety when paying online through The Solent Medi Spa.

Where a customer subscribes to our newsletter, we will use the information we collect to notify them in newsletters about important changes to our Web site, new services and special offers we think they will find valuable. As our customer, you will be given the opportunity to notify us of your desire to unsubscribe from the newsletter by sending us an email request at info@thesolentmedispa.co.uk.

Please review our Privacy Policy for further information.

3. Access to The Solent Medi Spa
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for Website Access
The Solent Medi Spa grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Solent Medi Spa. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Solent Medi Spa without express written consent. You may not use any meta tags or any other "hidden text" utilising The Solent Medi Spa's name without the express written consent of The Solent Medi Spa. Any unauthorised use terminates the permission or licence granted by The Solent Medi Spa.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of The Solent Medi Spa as long as the link does not portray The Solent Medi Spa or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Solent Medi Spa logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Copyright and Database Rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Solent Medi Spa or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of The Solent Medi Spa and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of The Solent Medi Spa, or our software suppliers and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without The Solent Medi Spa's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without The Solent Medi Spa's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without The Solent Medi Spa's express written consent.

6. Copyright Claims
The Solent Medi Spa respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please Contact Us.

Conditions Relating to the Sale of Products to You
This section deals with conditions relating to the sale of products by The Solent Medi Spa to you.

7. Our Contract
When you place an order to purchase a product from The Solent Medi Spa, you will be given an order number. Please quote this order number in all correspondence. We will do our best to fulfill your order but all orders are subject to availability.

8. Returns
Customers in the European Union are entitled to a Statutory cooling-off period of seven business days in which the consumer may cancel their order without giving reason.

Where incorrect, damaged or defective items are received, please notify us as soon as possible.

This does not affect your statutory cancellation rights.

Please review our Returns and Refunds Policy for further information.

9. Shipping
If carriage companies used do not deliver your product within the requested time period please inform The Solent Medi Spa, in the event of unsatisfactory delivery we hope you will accept our sincere apologies and we will investigate the matter to ensure your order is delivered as soon as possible after your notification.

Please review our Shipping Policy for further information.

10. Pricing and Availability
We are currently unable to offer availability information on our website. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

The Solent Medi Spa reserves the right to inform the consumer that products requested are currently not in stock or otherwise unavailable.

11. Amendments to the Conditions
We reserve the right to change or modify any of these terms or conditions at any time.

12. The Solent Medi Spa Contact Details
Here at The Solent Medi Spa we always strive to offer excellent customer service in a friendly and helpful manner. If you have any queries on any section of the website please do not hesitate to ask via the Contact Us page on our site and we will reply as soon as possible.
 
Address:The Solent Medi Spa


These conditions do not affect your statutory rights.